Terms of Use - Just Cooked™

These Terms of Use (“Terms”) govern your access to and use of the Just Cooked™ mobile application and related websites, services and features (together, the “App” or “Service”), which are operated by Hyaico Ltd (“Hyaico”, “we”, “us”, “our”).

Please read these Terms carefully. By creating an account or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

These Terms incorporate by reference our:

Privacy Policy
Cookie & Tracking Policy
Medical / Allergy & AI Disclaimer (“Disclaimer”)

(together, the “Legal Documents”).

1. Who we are

The App is provided by:

Hyaico Ltd
41 Woodcross Fold
Leeds, West Yorkshire
LS27 9JW
United Kingdom
Email: support@justcooked.app

2. Eligibility

You must be at least 16 years old to use the App.
By using the App, you confirm that you are at least 16.
The App is intended for personal, non-commercial use only.

If you use the App on behalf of another person (for example, helping a family member), you are responsible for ensuring they understand these Terms.

3. Your account

3.1 Registration

To use certain features, you must create an account using an email address and password or a supported third-party sign-in (such as Apple or Google).

You agree to:

Provide accurate and up-to-date information.
Keep your login credentials secure.
Not share your account with others.
Notify us immediately if you suspect unauthorised use.

You are responsible for all activity that occurs under your account.

3.2 Account deletion

You may delete your account:

Via the in-app Delete Account feature (where available), or
By contacting us at support@justcooked.app.

Deleting your account will:

Remove or anonymise your profile and most associated data, subject to our Privacy Policy and any legal retention obligations (for example, transaction records).
Permanently remove access to your saved data and history in the App.

4. Description of the Service (not medical advice)

The App is a consumer tool that helps you:

Generate and view recipes (including AI-generated recipes).
Log pantry items, ingredients and cooking history.
Receive suggestions based on your preferences and inputs.

The App may allow you to enter information about:

Food allergies and intolerances.
Dietary preferences and restrictions.
Basic physical or nutrition-related details (e.g. height, weight, goals).

The App is NOT medical, nutritional or professional advice.

It is not intended to diagnose, treat, cure, or prevent any disease, allergy or condition.

You must always use your own judgement, read product labels and, where appropriate, consult qualified healthcare professionals.

For more detail, see our separate Medical / Allergy & AI Disclaimer, which is incorporated into these Terms.

5. Subscriptions, payments and trials

5.1 Premium features

Some features of the App are only available on a paid subscription (“Premium”). Details of Premium plans, including:

Which features are included
Billing period (for example, monthly or yearly)
Price and applicable taxes
Free trial, introductory offers or discounts (if any)

are shown in the App and/or in the relevant app store at the time you subscribe.

We may change what is included in each plan from time to time, but will not remove core features of an existing paid plan without taking reasonable steps to inform you.

5.2 Payments and app stores

Subscriptions and in-app purchases are processed by:

Apple App Store (for iOS users), and/or
Google Play Store (for Android users).

By purchasing a subscription, you agree to the app store’s own terms and conditions, in addition to these Terms.

We do not receive or store your full payment card details.

5.3 Auto-renewal

Unless otherwise stated:

Subscriptions automatically renew at the end of each billing period.
The renewal price will be the then-current price displayed in the app store at the time of renewal.

You authorise the app store to charge the renewal fee until you cancel.

5.4 Free trials and introductory offers

We may offer free trials or promotional pricing from time to time. The duration and conditions of any offer will be shown in the App or app store at the time of sign-up.

Unless you cancel before the end of the trial/offer period, your subscription will automatically continue at the standard price for the chosen plan.

5.5 Cancellation

You can cancel your subscription at any time through the account settings of the relevant app store (Apple or Google). Deleting the App or your Just Cooked™ account does not automatically cancel your subscription.

After cancellation:

You will retain access to Premium features until the end of the current paid period.
You will not be billed for further periods, provided you cancelled in accordance with the app store’s instructions and any notice requirements.

5.6 Refunds

Any refunds for subscriptions or in-app purchases are generally handled by the relevant app store under its own policies. We do not have authority to override app store refund decisions.

Nothing in these Terms affects any statutory rights you may have under applicable consumer law.

5.7 Changes to pricing or plans

We may change our pricing and subscription structure from time to time. We will inform you of any price change in accordance with app store rules, and the change will apply from the next billing period.

If you do not agree to a price change, you must cancel your subscription before the change takes effect.

6. Access, fair use and service changes

6.1 Access and usage limits

We aim to provide a reliable service, but we do not guarantee that the App will always be available or uninterrupted.

To protect the performance, security and integrity of the App, we may, at our discretion:

Impose reasonable limits on the frequency or extent of use of certain features (for example, how many recipes you can generate or requests you can make within a period).
Monitor usage patterns for signs of abuse, fraud or security threats.
Reduce, suspend or block access to certain features or to your account if we reasonably believe your use:
- Is abusive, excessive or inconsistent with normal personal use; or
- Threatens our infrastructure, security or the experience of other users.

We will use reasonable efforts to avoid unfair or arbitrary restrictions.

6.2 Changes to the Service

We may update, modify or discontinue parts of the App at any time, for example to:

Add or change features
Improve performance and security
Comply with law or third-party requirements

Where changes are significant and materially affect you, we will take reasonable steps to notify you within the App or by other appropriate means.

We are not liable to you if we change, suspend or discontinue any part of the App, provided we act in accordance with applicable consumer law and your existing subscription period.

7. Acceptable use

You agree not to do any of the following in connection with the App:

Use the App in any way that violates applicable law or regulation.
Use the App for any commercial purpose or for the benefit of any third party, except as expressly permitted by us.
Access, use, copy, reproduce, distribute, publicly display, publicly perform, or create derivative works from the App or its content (including recipes) beyond what is expressly permitted by these Terms or normal App functionality.
Attempt to reverse engineer, decompile, disassemble or otherwise derive source code or underlying models, except to the extent such restriction is expressly prohibited by law.
Interfere with or disrupt the operation of the App or our networks, including by:
- Introducing viruses, malware or other harmful code;
- Attempting to gain unauthorised access to accounts, systems or networks;
- Using automated tools (such as bots, scrapers or crawlers) to access the App in a way that burdens or abuses our systems.
Circumvent or attempt to circumvent any security or usage controls we implement.
Upload, share or transmit content that is:
- Illegal, defamatory, obscene, abusive, hateful, threatening or otherwise objectionable;
- Infringing the intellectual property or privacy rights of others.
Misrepresent your identity or affiliation, including by creating accounts for others without their permission.

We may investigate suspected violations and cooperate with law enforcement where required by law.

8. User content

“User Content” means any content you upload, submit or store in the App, including:

Photos, images and videos (e.g. of food or ingredients)
Notes and comments
Pantry items and labels you manually add
Other input you provide (beyond basic account data)

You retain ownership of your User Content, subject to the licence you grant us below.

8.1 Licence you grant to us

By submitting User Content, you grant Hyaico a worldwide, non-exclusive, royalty-free licence (with the right to sublicense to our service providers) to:

Use, reproduce, modify, host, store, display and process your User Content solely for the purposes of:
- Operating, providing and improving the App;
- Personalising your experience (for example, saving your pantry, notes and history);
- Ensuring security, preventing abuse and debugging issues.

We will not sell your User Content or use it to promote third-party products without your separate consent.

8.2 Your responsibilities

You are responsible for ensuring that:

You have the right to upload the User Content.
Your User Content does not infringe the rights of others or violate these Terms.
You do not upload inappropriate, illegal or harmful content.

We may remove or disable access to any User Content that we reasonably believe breaches these Terms or applicable law.

9. AI-generated content and ingredient recognition

The App uses artificial intelligence (“AI”) and related technologies to:

Generate or adapt recipes and cooking suggestions (“AI Content”)
Analyse images of food or packaging to identify ingredients or text

9.1 Nature of AI Content

You acknowledge and agree that:

AI Content is generated automatically based on model outputs and your inputs.
AI may make errors, omit information, or produce recipes or suggestions that are incomplete, inaccurate, unsafe or unsuitable for you.
AI Content may not reflect accurate nutritional information, cooking times, temperatures, food safety standards or allergen status.

We do not guarantee that AI Content is correct, safe, nutritionally appropriate or suitable for any particular person.

9.2 Food safety and allergies

You are solely responsible for:

Checking all ingredients, products and packaging for allergens and suitability.
Ensuring food is stored, prepared and cooked safely and thoroughly.
Using your own judgement and, where appropriate, seeking professional medical or nutritional advice.

You must not rely on the App (including any AI Content or ingredient recognition) as a substitute for:

Professional medical advice, diagnosis or treatment;
Professional dietary or nutritional advice;
Professional allergy testing or management.

For more detail and explicit disclaimers, see our Medical / Allergy & AI Disclaimer, which forms part of these Terms.

10. Intellectual property

10.1 Our IP

The App, including:

Software, code and architecture
Design, logos, branding and trademarks (including Just Cooked™ and Hyaico branding)
Databases, compilations and interfaces
Any content we create

are owned by Hyaico and/or our licensors and are protected by intellectual property laws.

Subject to your compliance with these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable licence to use the App on devices you own or control, for your personal, non-commercial use only.

You obtain no ownership in the App or its content by using it.

10.2 AI Content

Subject to applicable law and third-party terms:

We (or our licensors) own any rights in AI systems and underlying models.
You may use AI Content generated for you for your own personal, non-commercial purposes, such as cooking, saving recipes and sharing with friends and family.

You must not use AI Content in a way that:

Suggests professional endorsement or medical/nutritional authority;
Violates these Terms or applicable law;
Infringes the rights of third parties.

11. Third-party services

The App may contain links to, or integrations with, third-party services (for example, app stores, login providers, hosting platforms or external websites).

We do not control and are not responsible for:

The content, policies or practices of third-party services; or
Any transactions or interactions between you and such third parties.

Your use of third-party services is governed by their own terms and privacy policies.

12. Privacy

Your use of the App is also governed by our Privacy Policy and Cookie & Tracking Policy, which describe:

What personal data we collect
How we use and share it
Your rights under data protection law

By using the App, you acknowledge that we will process your personal data in accordance with those documents.

13. Disclaimers

To the fullest extent permitted by law:

The App is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.
We do not warrant that the App will be uninterrupted, secure or error-free, or that defects will be corrected.
We do not warrant the accuracy, completeness, reliability or suitability of:
- Any recipes, nutritional information or cooking instructions;
- Any AI-generated content;
- Any ingredient recognition results.

Without limitation, we expressly disclaim any warranties of:

Fitness for a particular purpose (including medical or dietary purposes);
Non-infringement;
Reasonable skill and care (except to the extent required by law).

Nothing in these Terms excludes or limits any warranties, rights or remedies that cannot be excluded or limited under applicable law (including your rights as a consumer).

For additional specific disclaimers related to food safety, allergies, AI and nutritional information, please refer to our Medical / Allergy & AI Disclaimer.

14. Limitation of liability

Nothing in these Terms excludes or limits our liability for:

Death or personal injury caused by our negligence;
Fraud or fraudulent misrepresentation;
Any other liability that cannot be excluded or limited under applicable law.

Subject to the above:

We will not be liable for any indirect, incidental, consequential, special or punitive damages, including loss of profits, data, goodwill or other intangible losses, arising from or in connection with your use of (or inability to use) the App.
To the maximum extent permitted by law, our total aggregate liability to you for all claims arising out of or relating to the App or these Terms shall not exceed:
- The total amount you paid to us (via the app stores) for your use of the App during the 12 months preceding the event giving rise to the claim; or
- If you have not paid anything, £50.

You are responsible for the decisions you make based on your use of the App, including any recipes you choose to cook and consume.

15. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Hyaico, its directors, employees and contractors from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or in connection with:

Your breach of these Terms;
Your misuse of the App;
Your violation of any law or the rights of any third party;
Any content you submit, upload or share via the App.

16. Termination and suspension

We may suspend or terminate your access to the App (including your account) if:

You materially or repeatedly breach these Terms or the Legal Documents;
We reasonably believe your use poses a security risk or legal risk;
We are required to do so by law or by a competent authority;
We decide to discontinue the App (on reasonable notice where practicable).

Where we reasonably can, we will notify you before suspending or terminating access. However, we may act without notice where necessary to protect the App, our users or our legal interests.

You may stop using the App and/or delete your account at any time.

Termination of your account or access does not affect:

Any rights and obligations that have already accrued;
Any provisions of these Terms that are intended to survive termination (including intellectual property, disclaimers, limitation of liability, indemnity and governing law).

17. Changes to these Terms

We may update these Terms from time to time, for example to:

Reflect changes to the App or our business;
Address legal, regulatory or security requirements.

When we make material changes, we will:

Update the “Last updated” date at the top; and
Take reasonable steps to notify you (for example, via the App or by email).

By continuing to use the App after the updated Terms take effect, you agree to be bound by them. If you do not agree to the changes, you must stop using the App and delete your account.

18. Governing law and jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or your use of the App, are governed by the laws of England and Wales.

If you are a consumer resident in the UK or EU, you may also have the benefit of any mandatory protections provided by the laws of your country of residence.

The courts of England and Wales will have non-exclusive jurisdiction over any disputes arising in connection with these Terms or the App.

19. Contact

If you have any questions about these Terms or the App, please contact us at:

Email: support@justcooked.app