Medical, Allergy & AI Disclaimer

Last updated: 03/12/25

This Medical, Allergy & AI Disclaimer (“Disclaimer”) applies to your use of the Just Cooked™ mobile application and related websites, services and features (together, the “App” or “Service”), operated by Hyaico Ltd (“Hyaico”, “we”, “us”, “our”).

This Disclaimer forms part of and is incorporated into our Terms of Use, and should be read together with our Privacy Policy and Cookie & Tracking Policy (together, the “Legal Documents”). If you do not agree with this Disclaimer, you must not use the App.

1. No medical, nutritional or professional advice

The App is a consumer cooking and recipe tool. It is intended for general information and inspiration only.

Nothing in the App (including any recipes, suggestions, nutritional information or AI-generated content) is:

  • Medical advice
  • Nutritional or dietary advice
  • Professional health, fitness or wellness advice
  • A substitute for consultation with a doctor, dietitian, allergist or other qualified professional

You must not rely on the App to diagnose, treat, cure or prevent any disease, allergy or medical condition.

Always consult a qualified healthcare professional before making significant changes to your diet or if you have any concerns about allergies, intolerances, medical conditions or medication interactions.

2. Allergies, intolerances and dietary restrictions

2.1 Your responsibility

If you have food allergies, intolerances or other dietary restrictions, you are solely responsible for:

  • Checking every ingredient, product label and allergen statement before buying, preparing or consuming food
  • Avoiding ingredients and products that may trigger an allergic reaction
  • Considering cross-contamination risks (e.g. shared equipment, surfaces or oil)
  • Verifying the safety and suitability of any recipe, ingredient or product for your personal circumstances

You must not rely on the App to:

  • Detect all possible allergens or cross-contamination
  • Guarantee that a recipe or ingredient is safe for you
  • Replace professional allergy testing or management

If you have any doubts about whether a recipe or ingredient is safe for you, do not consume it and consult a medical professional.

2.2 Optional allergy and dietary fields

The App may allow you to enter information about:

  • Food allergies and intolerances
  • Dietary preferences and restrictions (e.g. vegetarian, vegan, halal, kosher)

We use this information to try to filter and adapt recipes. However:

  • We cannot guarantee that all allergens will be correctly identified, removed or substituted
  • We cannot guarantee that AI-generated recipes or ingredient lists will be accurate, complete or up to date
  • We may not recognise every brand, product variant, ingredient or cross-contamination risk

You must treat the App as a support tool only, not as a safety system or allergen detection device.

3. Food safety and preparation

You are solely responsible for:

  • Ensuring food is stored, handled and prepared safely
  • Following appropriate hygiene practices
  • Cooking food thoroughly to safe temperatures
  • Avoiding cross-contamination (e.g. raw vs cooked items)
  • Complying with applicable food safety laws and guidance in your country

We do not guarantee that any recipe or suggestion in the App:

  • Uses safe cooking times, temperatures or methods
  • Reflects food safety best practices for all regions
  • Is suitable for vulnerable individuals (e.g. pregnant people, young children, elderly individuals, immunocompromised individuals)

If you are unsure whether any cooking method or ingredient is safe, follow trusted food safety guidance or consult a professional.

4. AI-generated recipes and suggestions

The App uses artificial intelligence (“AI”) to generate or adapt recipes, meal ideas and related content (“AI Content”).

You acknowledge and agree that:

  1. AI Content may be inaccurate or incomplete.
    • AI may generate incorrect ingredient lists, quantities, cooking times, temperatures or steps.
    • AI may omit important warnings, allergen information or instructions.
  2. AI Content is not tailored or guaranteed to be suitable for your personal health status.
    • AI does not have access to your medical history, laboratory results or clinical context.
    • AI is not a healthcare professional and is not a substitute for one.
  3. AI may “hallucinate” or invent details.
    • AI may produce plausible but incorrect information.
    • You must not assume AI Content is factually correct or safe without independent verification.
  4. You must verify AI Content before use.
    • Check ingredients, preparation steps and cooking times.
    • Adjust for your own equipment, environment and dietary needs.
    • Do not rely on AI Content where safety or health are critical.

We are not responsible for any harm, loss or damage arising from your reliance on AI Content, except where we cannot legally exclude or limit liability.

5. Ingredient recognition and image analysis

The App may allow you to upload photos of food, ingredients or packaging for analysis by image recognition systems.

You acknowledge and agree that:

  • Image recognition may misidentify ingredients or fail to detect certain foods or labels.
  • Text on packaging (including allergen or nutrition labels) may not be accurately read or interpreted.
  • Image quality, lighting, angle, obstructions and other factors can significantly affect results.
  • We do not guarantee that image analysis will detect allergens, contaminants or harmful substances.

Image recognition is a convenience feature only. You must not rely on it as a complete or accurate listing of ingredients or allergens.

You must always:

  • Read the actual packaging and ingredient lists yourself;
  • Check any allergen or “may contain” warnings on the product;
  • Follow official guidance from manufacturers and regulators.

6. Nutritional information and health goals

Any nutritional information, calorie counts, macronutrient estimates or health-related insights provided by the App are:

  • Approximations only;
  • Derived from standardised data sources, assumptions or AI estimates;
  • Not tailored to your exact physiology, metabolism or medical situation.

They are not:

  • A substitute for professional dietary advice or medical nutrition therapy;
  • Guaranteed to be accurate, complete or suitable for specific medical conditions (e.g. diabetes, kidney disease, eating disorders).

If you have specific health goals or conditions, consult a qualified doctor or dietitian. Do not make major dietary changes based solely on the App.

7. No emergency or critical use

The App is not designed or intended for:

  • Emergency medical situations;
  • Critical allergy management;
  • Life-sustaining dietary regimes.

If you are experiencing a medical emergency or serious allergic reaction (e.g. anaphylaxis), do not use the App. Seek immediate emergency assistance and follow your prescribed emergency plan (such as using an auto-injector if prescribed).

8. Limitation of liability (summary)

Nothing in this Disclaimer:

  • Excludes or limits any liability that cannot be excluded or limited under applicable law (including liability for death or personal injury caused by our negligence, or for fraud).

Subject to that:

  • We do not accept responsibility for any injury, illness, allergic reaction, adverse health event, loss or damage arising directly or indirectly from:
    • Your reliance on recipes, AI Content, ingredient recognition or nutritional information in the App;
    • Your failure to check ingredients, packaging, allergen warnings or food safety guidance;
    • Your failure to seek appropriate medical or dietary advice.
  • To the maximum extent permitted by law, any liability we do have in connection with the App will be subject to the limitations and caps set out in our Terms of Use.

You are responsible for your own decisions about what to buy, cook and eat.

9. Governing law

This Disclaimer, and any non-contractual obligations arising out of or in connection with it, are governed by the laws of England and Wales, subject to any mandatory protections provided by the laws of your country of residence if you are a consumer.

Any disputes in relation to this Disclaimer shall be dealt with as set out in our Terms of Use.

10. Contact us

If you have any questions about this Disclaimer or about how the App works, you can contact us at:

Hyaico Ltd
Email: support@justcooked.app

11. Changes to this Disclaimer

We may update this Disclaimer from time to time, for example if:

  • We introduce new features (such as additional AI tools or scanning capabilities);
  • Legal or regulatory requirements change; or
  • We need to clarify our position on safety, allergies or AI use.

When we make material changes, we will:

  • Update the “Last updated” date at the top; and
  • Take reasonable steps to draw your attention to the changes (for example, via the App or our website).

Your continued use of the App after the updated Disclaimer takes effect will constitute your acceptance of it. If you do not agree, you must stop using the App and delete your account.